Advanced Solutions for After-Sales Support

Tecnici Boato International con YRemote per il supporto post vendita

Boato International, a leading designer and manufacturer of bituminous waterproofing membrane plants, needed to strengthen its after-sales service, especially for foreign customers. The main challenge was to make the management of maintenance and service operations faster and more structured, while ensuring effective transmission of technical know-how. Solution: To meet these needs, Boato International chose YRemote, […]

Warehouse data always visible

Case history Comunian

Project Type.: Augmented reality interface for data visualization from WMS Technologies: augmented reality via Lenovo glasses ThinkReality A3 For a Padua-based company specializing in beverage distribution, with a strong focus on sustainability and innovation, there was a need to innovate warehouse management in order to have all the data on the products stored, including rotation […]

AR support for mixed palletizing

Supporto AR per la pallettizzazione mista

Optimizing logistics without errors Case: Smartlog is a company specializing in the design and implementation of automated logistics solutions. Large retailers typically handle a large number of shipments, in this case mixed pallets, manually produced from single-SKU pallets. Operators at the end of the line, called upon to produce the mixed pallets for individual super […]

3d web configurator for Enofrigo

Configuratore 3d web per Enofrigo

Customizing to create the perfect product The case: Since 1978, Enofrigo has been conceiving, designing and manufacturing refrigerated display cabinets for wine display and refrigerated and heated furniture for food display in clubs, delicatessens, small supermarkets and large-scale retail trade. The company has expressed the need to improve the services offered to its distributors , […]

An architectural space in virtual reality

Uno spazio architettonico in realta virtuale

Case: The Zambon Group has begun work on its new headquarters, a huge and architecturally interesting building.Archistars Carlo Ratti and Michele De Lucchi were involved in the project. Solution: To showcase the building to stakeholders, as it was not yet finished, the Zambon Group commissioned Ragtag to produce a virtual reality experience that would allow […]

A real drum kit for playing in virtual reality

Una vera batteria per suonare in realta virtuale

The case: Musadrums produces custom or limited edition drums. During the NAMM Show event in Los Angeles, the client wanted to give everyone a chance to try a very special product, namely the world’s most expensive battery made from wood from barrels of balsamic vinegar from Modena. However, precisely because of the value of the […]

Looking at reality with different eyes, thanks to augmented reality

Guardare-la-realtà-con-occhi-diversi,-grazie-alla-realtà-aumentata

Case: The FEM – Future Education Modena, on the occasion of the 2019 Festival of Philosophy, intended to create an installation that would provide insight into how people with color blindness, in all its forms, perceive colors. Solution: Using augmented reality, we created an installation that allowed people to see, by framing some faithfully reproduced […]

Configure, observe, buy. The three steps into the future for e-commerce

Dettagli di materiali per configuratore AR

Case: The client, which produces precision instruments for a particular type of shooting range, primarily sells fully customizable products. Adding every possible configuration to the product list was not only unsustainable but also a particularly ineffective solution. However, the need to show all the possibilities was unavoidable Solution: We have developed a 3d configurator for […]

Maintenance of machines without the intervention of technicians

Realtà Virtuale per eseguire manutenzione

The case: The client wanted to optimize costs, especially travel costs, related to technical interventions that often occurred for issues easily solved by the client itself, moreover avoiding downtime. Solution: The app contains an assisted maintenance tool and an augmented reality configurator for pre-sales.In its maintenance functions, it offers the possibility for users to independently […]

AR for mobile devices

AR per dispositivi mobili

Case: The client wanted to develop an augmented reality app to promote the sale of its wine labels. We developed Personal Sipper with the average user in mind, with little wine culture but who likes wine and appreciates correct pairings when offered, who goes to the supermarket and has no assistance in recognizing correct wine-course […]