In an increasingly competitive industrial environment, the ability to provide fast, efficient and scalable technical support often makes the difference between a timely resolved downtime and a costly production interruption. With the new version YRemote 2.0 , we wanted to respond concretely to the needs of manufacturing companies and machine builders by taking our augmented reality remote service solution to a new level of simplicity, performance and flexibility.
More powerful, lighter, even simpler
YRemote 2.0 is the result of significant research and development work involving every aspect of the platform. Calls last longer, providing greater continuity in interventions and a better experience for operators and technicians.
Augmented reality even without glasses
One of the main new features is the introduction of an optional module that allows YRemote to be used on smartphones as well, retaining all augmented reality functionality. This is an important advantage for companies that want to make the most of the technology without necessarily having to invest in dedicated devices. In this way, even field technicians can receive precise visual instructions, directly from their phones.
YProcedure now available offline
With YRemote 2.0, YProcedure interactive wizards are also available in offline mode. It is now possible to:
- Define and save custom procedures;
- Insert pins, indicators and annotations in augmented reality;
- Perform procedures even in the absence of connectivity.
This new feature paves the way for even more flexible use of the platform, such as in remote environments, underground factories, or areas with limited coverage.
Ready for scalability
YRemote 2.0 is designed to grow with your organization. The new architecture enables massive, distributed use, even in contexts with tens or hundreds of users or technicians to support, without increasing operational costs. This makes the platform ideal for structured companies, industrial groups or plant manufacturers with a global network of installations.
Real use cases: the word from our customers
Several customers who have adopted YRemote have agreed to share their experience through in-depth interviews. In these testimonials, they tell
YRemote 2.0 is not just a technical upgrade: it is a strategic evolution designed to make augmented reality remote assistance a key tool in the digital transformation of industry. Easier to use, higher performance, more flexible-everything you need to make technical assistance a competitive advantage.