A new frontier for remote assistance in augmented reality
YRemote, the augmented reality remote assistance platform developed by Eurosystem SpA, expands its technological ecosystem: it is now also compatible with XREAL AR glasses. This integration strengthens YRemote’s positioning as a B2B solution for technical support, maintenance, and operational training, offering companies an additional hardware option to enable more efficient and immersive remote interventions.YRemote: AR remote assistance for professional environments
YRemote is a solution designed for industrial and corporate environments, enabling real-time collaboration between on-site operators and remote experts. Through live video streaming, two-way audio communication, and AR content overlaid onto the real-world scene, the technician receives contextual instructions directly within their field of view, maintaining freedom of movement and operational continuity.Compatibility with XREAL glasses
Extending compatibility to XREAL glasses makes it possible to use YRemote via AR smart glasses as well, while retaining all the platform’s key functionalities:- real-time display of AR indicators (shared cursor) and technical documentation in PDF format
- hands-free remote support
- greater engagement of the on-site operator
- continuity of the workflow without the use of handheld devices
Thanks to XREAL glasses, YRemote becomes an even more cost-effective solution, enabling companies to extend AR remote assistance across multiple workstations and operational scenarios while significantly reducing hardware costs.
Application areas
Compatibility between YRemote and XREAL glasses is particularly relevant for:- industrial maintenance
- field technical support
- after-sales support
- operational training and onboarding
- remote inspections and audits
In these contexts, augmented reality helps reduce intervention times, improve operational quality, and optimise costs.
Value for businesses
Thanks to this technological evolution, YRemote enables organisations to:- improve the effectiveness of remote support
- reduce travel and operational downtime
- standardise intervention procedures
- increase safety and accuracy
Compatibility with XREAL glasses makes the platform even more scalable, enabling wider adoption of AR remote assistance within corporate facilities, with a particularly favourable cost–benefit ratio.